Welcome to RadonAway, the World's Leading Radon Fan Manufacturer

RadonAway and COVID-19

Important Information from RadonAway
As our country’s response to the coronavirus (COVID-19) outbreak evolves, we, like all Americans, continue to adapt our day-to-day activities. Our primary concern is the health and safety of our employees, customers, and valued partners.


Right now, we are manufacturing and distributing products, and our team members, many working remotely, remain available to respond to your business needs. Our Spruce Training live webinars and online courses will continue uninterrupted.

Although we have plenty of inventory, please keep in mind that delivery might be affected by unpredictable changes in warehouse shipping location or outside factors, so we suggest you leave an extra day or two for delivery when possible. Our plan is to update you as the situation changes. Please be assured that we will be available to the best of our ability to answer any questions that should arise during this challenging time.
 
Our best wishes to you, your loved ones, and staff for your continued good health.
- The entire team at RadonAway

4/6/20 UPDATE:

Today we have resumed our production operations in Ward Hill, MA and are fully operational.  Moving forward, we will provide weekly updates or alert you when there is a change to business.

4/3/20 UPDATE:

On Monday, April 6th, we will be re-starting our production operations in Ward Hill, MA.
We've also added new FREE webinars to our Radon Training Program including a 'PPE: Personal Protection Equipment for the Radon Mitigator' course that includes COVI-19 protection. To register, click here.

4/2/20 UPDATE:

On Monday, April 6th, we will be re-starting our production operations in Ward Hill, MA.
The Massachusetts government has given approval to operate to supply chain businesses that support essential businesses. Here at RadonAway, the health and safety of our staff are paramount. Therefore our manufacturing area has been modified to allow our workers to meet the latest COVID-19 safety guidelines, including working at the proper safe distances. With the reopening of our manufacturing facility, all RadonAway departments and services will be fully operational to serve your business needs.

4/1/20 UPDATE:

We continue to fill orders and there are no changes to relay at this time.  Our team remains available by phone and email so please let us know how we can help you during these challenging times.

3/31/20 UPDATE:

We continue to fill orders and there are no changes to relay at this time.  Our team remains available by phone and email so please let us know how we can help you during these challenging times.

3/30/20 UPDATE:

We continue to fill orders and there has been no change to our status since 3/27 (see details below).  Our team remains available by phone and email so please let us know how we can help you during these challenging times.

3/27/20 UPDATE:

We are shipping product from Massachusetts, Indiana, Colorado, and Pennsylvania and are well stocked with sufficient product to meet your needs. Please be aware that UPS has suspended the UPS Service Guarantee for all shipments to any destination, at all service levels which will likely result in delays.

Customer Service, Sales, Technical Support, and Marketing Service remain available.
FREE and Discounted Training Courses are being offered via live webinars and online courses. 

Our radon laboratories are also filling orders and providing lab services. Delays in reporting and Amended Report requests should be minimal, but expected.

3/26/20 UPDATE:

We are well stocked and continue to ship orders from Massachusetts, Indiana, Colorado, and Pennsylvania.
Both AccuStar MA and Air Chek are open and providing radon services:

AccuStar MA is filling orders and providing lab services. The warehouse remains open. Accepting Saturday sample deliveries, with Monday or Tuesday results. 
AccuStar PA is filling orders for RadonAway and the Lab. All test kits will be sent overnight to MA Lab for analysis. To expedite analysis from our AccuStar PA Lab,
please send all 2-3/4" cans (PC-275) to 2 Saber Way. Do not use prepaid postage.

All Spruce online, self-guided courses are free during this national crisis. Just use the payment code FREE when registering. Plus, all of our Spruce live webinar courses are available at discounted fees.

3/25/20 UPDATE:

We are still open and are here to support you!  We are well stocked and continue to ship orders from Massachusetts, Indiana, Colorado, and Pennsylvania.

Our radon laboratories will continue to process radon tests as fast as possible while keeping health a priority. Delays in reporting should be minimal, but expected.  Both AccuStar MA and Air Chek are open and providing radon services.

AccuStar PA is filling orders for RadonAway and the Lab. All test kits will be sent overnight to MA Lab for analysis. To expedite analysis from our AccuStar PA Lab
please send all 2-3/4" cans (PC-275) to 2 Saber Way. Do not use prepaid postage.

3/24/20 UPDATE:

We are still filling orders. Our warehouses are open in Massachusetts, Indiana, Colorado, and Pennsylvania and are filled with sufficient product to meet your needs for many weeks, and all shipping operations will continue from those locations. Sales, Technical Support and Customer Service are available. Training courses continue via live webinars and online courses.

3/23/20 UPDATE:

New restrictions announced in Massachusetts today have mandated that
as of tomorrow, March 24, 2020:
  • RadonAway production must cease until April 7th.
  • RadStar calibration will not be available until after April 7th.
  • All office staff will work remotely (which many have already been doing).

Our warehouses are open in Massachusetts, Indiana, Colorado, and Pennsylvania and are filled with sufficient product to meet your needs for many weeks, and all shipping operations will continue from those locations.  AccuStar and Air Chek laboratories are open in Massachusetts and North Carolina will continue to operate using strict social distancing rules to protect staff.  Sales, Technical Support and Customer Service will be available.  Training courses will continue via live webinars and online courses.